LPi Employees welcome several hundred new churches from J.S. Paluch

Since January 2023, LPi has expanded service to several hundred new churches who were previously serviced by printer J.S. Paluch Company. LPi has been servicing, printing, shipping, and delivering thousands of additional bulletins in a smooth and timely manner thanks to the dedicated efforts of all departments.

LPi welcomed the new churches after J.S. Paluch announced it would be closing its doors after over one hundred years of business. J.S. Paluch has served the Catholic community since 1913, where it began on Chicago’s north side as a press for local Catholic parishes and expanded to include regional offices across the United States.

LPi has been serving thousands of parishes across the country for the past fifty years as a bulletin press and communications solution for web and digital. The newly welcomed churches were also given access to WeCreate, a digital content library which houses bulletin, web, and social media content categorized by liturgical season or week, providing endless possibilities for print and digital communications.

Joe Luedtke, LPi CEO, said of the acquisition, “We are excited to welcome these new parishes and to support them in their valued work of communication. LPi is proud to offer exceptional print and digital experiences, superb customer service, and years of expertise to these and all in our LPi family.”

That “superb customer service” meant that many teams went above and beyond to ensure that churches had print bulletins as soon as possible — especially for the important Easter holiday. From customer information to customer training to increased production to additional ad sales, each department worked tirelessly to aid the process.

The transition went so smoothly, in fact, that LPi leadership decided to send a thank you gift to every LPi employee, thanking everyone for the part they played in welcoming these new churches to the LPi family. LPi employees were sent a hot beverage mug, a note, and a bag of popcorn in gratitude.

Candy Underwood, Vice President of Human Resources, tells the story: “Our leadership team has a weekly staff meeting and we always start off the meeting with ‘one good thing’.”

Underwood continues, “We knew that the acquisition would require herculean effort from pretty much every area of the company, and within a short period of time. But as we went around the table sharing, every single leader had an incredible example … of exceptional service, extraordinary effort, creativity, and problem solving. We paused in amazement at what our teams were doing and how they were working together. I don’t remember who, but someone said, ‘we should give everyone a thank you gift!’ And there was no discussion needed.”

A herculean effort indeed, thanks to the dedication of hundreds of people.

Looking to join a great team? We’re expanding and would love to chat! https://www.4lpi.com/careers

Updated on 03-18-2024